Shipping policy
Last Updated: 02/09/2026
At ZUPER MARKETE, we want your shopping experience to be simple and reliable. This Shipping Policy explains how we process and deliver your orders.
1. Order Processing
Orders are typically processed within [1–3 business days] after payment is successfully received.
Orders placed on weekends or public holidays may be processed on the next business day.
During sales, promotions, holidays, or periods of high order volume, processing may take longer.
2. Shipping & Delivery Time
Once your order has been shipped, the estimated delivery time is:
- Standard Delivery: [3–7 business days]
- Express Delivery: [1–3 business days, if available]
Delivery times are estimates and are not guaranteed. Actual delivery times may vary depending on your location and the shipping carrier.
3. Shipping Charges
Shipping charges will be displayed at checkout before you complete your purchase.
We may occasionally offer free shipping on selected orders, products, locations, or promotional periods.
4. Order Tracking
Once your order has been shipped, you may receive a shipping confirmation containing tracking information, where available.
You can use the provided tracking details to follow the progress of your shipment.
5. Delivery Address
Please make sure your shipping address, phone number, and other delivery information are correct before placing your order.
ZUPER MARKETE is not responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.
6. Delayed or Lost Orders
Although we work with reliable delivery partners, delays may occur because of weather, transportation issues, holidays, customs, incorrect addresses, or other circumstances outside our control.
If your order appears to be significantly delayed or lost, please contact us at sabrretail@gmail.com with your order number so we can assist you.
7. Damaged Packages
If your package arrives visibly damaged, please contact us as soon as possible at sabrretail@gmail.com
We may request photographs of the package and the product to investigate the issue and determine the appropriate resolution.
8. International Shipping
[ZUPER MARKETE currently does / does not] offer international shipping.
For international orders, customers may be responsible for applicable customs duties, taxes, or other import charges unless otherwise stated.
9. Contact Us
For shipping-related questions, please contact:
ZUPER MARKETE
Email: sales@zupermarkete.com
Phone: +91 81398 08055
Address: Zupermarkete Sabr Retail PVT LTD,
MO Road Thrissur (StreetFashion)
680001 Kerala India