Privacy policy

Last updated: September 2, 2026

At ZUPER MARKETE, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information when you visit our website or purchase our products.

1. Information We Collect

When you use our website, place an order, or contact us, we may collect information such as:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Order and purchase details
  • Payment information
  • Information you provide when contacting customer support
  • Device, browser, IP address, and website usage information

2. How We Use Your Information

We may use your information to:

  • Process and deliver your orders
  • Process payments
  • Provide order confirmations and updates
  • Respond to customer service requests
  • Manage returns, refunds, and exchanges
  • Improve our website, products, and services
  • Prevent fraud and unauthorized activity
  • Send promotional emails or marketing communications where permitted by law

3. Payment Information

Payments are processed through secure third-party payment providers. ZUPER MARKETE generally does not directly store your complete credit or debit card details.

Your payment information is handled according to the privacy policies and security practices of the payment provider you choose at checkout.

4. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to improve your browsing experience, remember preferences, understand website usage, and support essential website functions.

You may be able to manage or disable cookies through your browser settings. Some website features may not work properly if cookies are disabled.

5. Sharing Your Information

We may share necessary information with trusted service providers that help us operate our business, including:

  • Payment processors
  • Shipping and delivery partners
  • Website and technology providers
  • Analytics and marketing service providers
  • Customer support services

We do not sell your personal information for money.

We may also disclose information when required by law, legal process, or to protect our rights, customers, or business.

6. Marketing Communications

If you choose to subscribe to our marketing communications, we may send you information about new products, offers, promotions, and other updates.

You can unsubscribe from marketing emails at any time by using the unsubscribe option included in the email or by contacting us.

7. Data Security

We take reasonable measures to protect your personal information from unauthorized access, loss, misuse, or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

8. Data Retention

We retain personal information only for as long as reasonably necessary for business, legal, accounting, security, or other legitimate purposes.

The length of time we retain information may depend on the type of information and applicable legal requirements.

9. Your Privacy Rights

Depending on where you live, you may have rights regarding your personal information, including the right to request access, correction, deletion, or information about how your data is used.

To make a privacy-related request, contact us using the details below.

10. Children's Privacy

Our website sells clothing for men, women, and kids, but the website is not intended to knowingly collect personal information directly from children without appropriate consent where required by law.

If you believe a child has provided personal information to us improperly, please contact us.

11. Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third-party websites.

We recommend reviewing their privacy policies before providing personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised 02/09/2026 date.

13. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

ZUPER MARKETE
Email: sales@zupermarkete.com
Phone: +91 81398 08055
Address: Zupermarkete Sabr Retail PVT LTD,
MO Road Thrissur (StreetFashion)
680001 Kerala India